Frequently Asked Questions

Because your credit card security is our highest priority, Belson has taken several steps to ensure that your payment information is processed confidentially and accurately.

Our commerce servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This encryption makes it absolutely impossible for unauthorized parties to read any information that you send us.
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Since 1948 Belson has set the industry standard for Customer Service. Promptly satisfying your needs for high quality, state of the art, economically-priced recreational equipment is the only way we do business.

At Belson, our customers receive the lowest possible price. We deal direct from the factory to you. No middleman means low, complete and uncomplicated pricing. All prices are F.O.B. Factory. Only those products specifically indicated in this catalog as "Free Freight" are F.O.B. Destination within the 48 contiguous United States. All indicated weights are approximate. All photos and specifications are accurate at the time of printing. However, since we are continually making product improvements, we reserve the right to change designs and specifications without notice. When a product has been changed, we will ship the new revised version unless you specifically advise us not to. All prices are subject to change without notice.
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In appreciation of our large volume, Belson has been able to negotiate highly favorable discount freight programs with top national carriers. All shipments will be made via the quickest and most economical way unless specific routing instructions are provided to us at the time your order is placed.

Only those products specifically indicated on this site as "FREE Freight" are F.O.B. Destination  to a single location within the 48 contiguous United States and are Tailgate Delivery shipments. If you need additional shipping services, you  must order them at the time you place your product order. Additional services are not included in the "FREE Freight" offer. These charges will be added to your order.

Note: The trucking industry dramatically increases the cost for additional services if you order additional services after your order has been shipped.

• All common carrier shipments are "Tailgate Delivery." It is your responsibility to provide adequate personnel or equipment to unload your shipment from the truck when it arrives. The truck driver is under no obligation to help you unload. Additional charges apply for those deliveries requiring more than customary "Tailgate Delivery" service. Redelivery charges will apply if you are unable to unload the shipment when it arrives.

• Lift Gate Service - If you will be unable to unload the shipment from the truck, you must order "Lift Gate Service" at an additional charge. If ordered, the driver will bring a special truck that has a lift gate device on the rear of the truck. The driver is responsible for lowering your shipment to the ground. Note: It is your responsibility to move the shipment from the delivery point.

• Residential Delivery Service - If the Ship To address is not on a commercial truck route, or is located in a residential area, you must order "Residential Delivery Service" at an additional charge.

• Phone Call Service - The trucking company will deliver your shipment during normal business hours (7:00 am - 4:30 pm Monday thru Friday) unless specific instructions are given at the time of order. You should order "Phone Call Service" if you would like a phone call 24 hours prior to delivery. Note: A phone call will tell you that your delivery will be made on a particular day. It is not an appointment for a specific delivery time.

We at Belson take extreme care to ensure that your shipment arrives in acceptable condition. When your shipment arrives, the carrier will provide you with a delivery receipt. It is vital that you count the number of pieces being delivered and inspect for damages prior to signing this document. No claims for missing merchandise can be made unless it is recorded on this delivery receipt. Claims for hidden damage must be reported within 15 calendar days of receipt of delivery.

Should you have any questions or encounter any difficulty, please call our Customer Service Department at 1-800-323-5664.
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Belson Outdoors, Inc. is committed to maintaining your privacy by appropriately protecting the identifiable information that you may share with us (such as name, address, e-mail address, fax number, and telephone number).

You can visit our internet web site without disclosing any personal information about yourself. However, we monitor the internet address of the domains from which people reach our site. We review this data for trends and other statistics. The individual user remains anonymous.

Some of our internet web pages use "cookies" to better provide you with tailored information when you return to our site. Cookies are identifiers that a internet web site can send to your internet browser to reside temporarily on your computer to better facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie. This will give you the chance to decide whether or not to accept the cookie.

We intend to inform you before we take personal information from you. We will tell you what we intend to do with the information. You will have the option not to provide the information. If you do not want to provide the information we request, you can still visit most of our web site, but you may be unable to access certain portions of our services.

We will take appropriate steps to protect the information you share with us from unauthorized access or disclosure. We are committed to your privacy. We support current industry initiatives to preserve individual privacy rights on the internet. 
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