In appreciation of our substantial shipping volume, Belson Outdoors is able to negotiate and provide highly favorable discounted freight cost from top national carriers. Unless specific routing instructions are requested/provided at the time your product order is placed, all shipments are routed via the most rapid and economical way.
We at Belson Outdoors take extreme care to ensure that your shipment arrives in satisfactory condition. When your shipment arrives, the carrier will provide you with a delivery receipt (Termed: “Bill of Lading”) that requires an acceptance signature. It is vital that you count the number of pieces being delivered and inspect for damages prior to signing this document. No claims for missing merchandise can be made unless it is recorded on this delivery receipt. Claims for hidden damage must be reported within 15 calendar days of receipt of delivery.
Should you have any questions or encounter any difficulty, please call our Customer Service Department at 1-800-323-5664.
Tailgate Delivery - All Common Carrier Shipments are "Tailgate Delivery." It is your responsibility to provide adequate personnel or equipment to unload your shipment from the truck when it arrives. The truck driver is under no obligation to help you unload. Note: Additional charges apply for those deliveries requiring more than customary "Tailgate Delivery" service. Redelivery charges will apply if you are unable to unload the shipment when it arrives.
Lift Gate Service - If you will be unable to unload the shipment from the truck, you must order "Lift Gate Service" at an additional charge. If ordered, the driver will bring a special truck that has a lift gate device on the rear of the truck. The driver is responsible for lowering your shipment to the ground. Note: It is your responsibility to move the shipment from the delivery point.
Residential Delivery Service - If the Ship To address is not on a commercial truck route, or is located in a residential area, you must order "Residential Delivery Service" at an additional charge.
Phone Call Service - The trucking company will deliver your shipment during normal business hours (7:00 am - 4:30 pm Monday thru Friday) unless specific instructions are given at the time of order. You should order "Phone Call Service" if you would like a phone call 24 hours prior to delivery. Note: A phone call will tell you that your delivery will be made on a particular day. It is not an appointment for a specific delivery time.